July 5th, 2020 by admin
With the COVID-19 pandemic impacting businesses across the globe, solutions that empower a remote workforce are becoming increasingly valuable. If your company operates a call center on-premise, our Contact Center as a Service (CCaaS) is hosted in the cloud and will allow your employees to continue...
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Tags: Customer Service, COVID-19, cost savings, scalability, reliability, efficient, CCaaS, Contact Center as a Service
Posted in: Solutions
March 17th, 2020 by admin
Your phone systems are critical to the success of your company, and your business needs to have a reliable system that meets all of your requirements. At Entel Systems, Inc., we pride ourselves on providing the highest quality phone systems for our customers, and we ensure that your employees always...
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Tags: Customer Service, Communications solutions, services, Phone System, Solutions, communication, NEC
Posted in: Products and Services, Solutions
October 18th, 2018 by admin
We have been providing our services since 1992 and have always strived to provide the best services possible to our customers. We guarantee customer satisfaction, or you get your money back if you aren’t satisfied with what we provided you. But don't let our words be our only seal of quality, here...
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Tags: Customer Service, support, testimonials
Posted in: Recognition
January 11th, 2018 by admin
In our 25 years of business, we have striven to fit our services and support plans to the needs of our customers. That includes providing superior customer service and expert technology support, whether the task at hand is large or small. When you select one of our three different service plans, you...
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Tags: Customer Service, Support plans, service plan, packages
August 3rd, 2017 by admin
We still can hardly believe it. After 30+ years of Entel working with Toshiba, our relationship has changed. We've been on top of this situation from the beginning - informing our customers right away through over 2,200 emails, plus phone calls and letters, to make sure everyone is informed.
What's...
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Tags: Toshiba, Customer Service, Telecom partner, Phone System, NEC, Mitel
Posted in: Products and Services
March 31st, 2017 by admin
We've all had that experience of working with a service provider who just wants to get a check, while leaving you to sort things out after the job is done. You're left to train staff, troubleshoot, and try to reach support staff for troubleshooting.
Entel Systems believes in doing business differently...
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Tags: service plans, Customer Service, industry solutions, voice & data, Support plans
Posted in: Products and Services
May 9th, 2014 by admin
Since we started in 1992, our customers have recognized they get more value and save more money with Entel Systems and they know they can always depend on our many years of industry experience to provide quality, on-time service. In every company measurement, our service levels exceed customer expectations...
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Tags: Entel, Entel Systems, service plans, Customer Service
Posted in: Products and Services