December 28th, 2020 by admin
With the pandemic limiting in-person communication, having the tools to communicate over the phone or via video conference is crucial. At Entel Systems, Inc., we understand the need for businesses to have these tools, which is why we are partnering with two new companies, Fuze, and Nice inContact....
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Tags: Cloud-Based Telephone Solutions, Communications solutions, Solutions, cloud solutions, communication, unified communications, hosted services, COVID-19, Contact Center as a Service, business communications, collaborations, remote workforces
Posted in: Solutions
September 28th, 2020 by admin
Businesses are always looking for a way to become more efficient and productive. Whether they are adding cloud services such as Unified Communications to support their communications, or Contact Centers to improve customer interactions, businesses need to find a competitive edge. We have been busy...
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Tags: cloud solutions, NEC, unified communications, efficient, business communications, productive, remote workforces, Nextiva
Posted in: Products and Services, Solutions
August 28th, 2020 by admin
Roycroft Campus
Following weeks of telecommuting, the Roycroft Campus team returned to the office
just to see that the on-premise system housing its business phone calls had a fatal
error and had died.
This meant that any time a potential customer called to request information or book
a tour, they...
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Tags: VoIP, Phone System, service providers, cost savings
Posted in: Products and Services, Case Studies
July 23rd, 2020 by admin
When you partner with a company, you want to make sure that they will be with you through the difficult times as well as when things are running smoothly. Entel Systems, Inc. never closed during the pandemic, as we understood the importance of the services we provide to our valued customers. During...
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Tags: services, Phone System, infrastructure, NEC, unified communications
Posted in: Solutions
July 5th, 2020 by admin
With the COVID-19 pandemic impacting businesses across the globe, solutions that empower a remote workforce are becoming increasingly valuable. If your company operates a call center on-premise, our Contact Center as a Service (CCaaS) is hosted in the cloud and will allow your employees to continue...
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Tags: Customer Service, COVID-19, cost savings, scalability, reliability, efficient, CCaaS, Contact Center as a Service
Posted in: Solutions
May 11th, 2020 by admin
As companies are adapting to the changing landscape, they need to figure out how to remain operational and be highly productive while working from home. This does present challenges to companies, but there are solutions to help streamline business processes. One of the ways businesses can adapt is...
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Tags: Cloud-Based Telephone Solutions, Communications solutions, Solutions, cloud solutions, communication, unified communications, hosted services
Posted in: Products and Services, Solutions
March 17th, 2020 by admin
Your phone systems are critical to the success of your company, and your business needs to have a reliable system that meets all of your requirements. At Entel Systems, Inc., we pride ourselves on providing the highest quality phone systems for our customers, and we ensure that your employees always...
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Tags: Customer Service, Communications solutions, services, Phone System, Solutions, communication, NEC
Posted in: Products and Services, Solutions
January 27th, 2020 by admin
It's a new year and it is time to start thinking about how to streamline your operations and make your business communications more efficient. Entel Systems, Inc. is an industry leader with our business cloud solutions. With Unified Communications as a Service (UCaaS) and Contact Center as a Service...
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Tags: Communications solutions, cloud solutions, unified communications
Posted in: Solutions